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Terms and Conditions

Standards Terms and Conditions of Sale

It is generally recognized that even after employing all the science known to our industry and using capable people with years of training, there still remain variables in the electroplating, anodizing and metal finishing fields. Therefore, on order to avoid misunderstanding, Coating Technology Inc. have generally adopted the National Association of Metal Finishers Terms and Conditions as the custom and usage of the trade.

  1. We warrant that processing and finishing shall meet customer’s specifications supplied in writing with the order and that such process and finishing shall be free from defect in material or workmanship. If the customer specifies methods and procedures to be followed, we will assume no responsibility for the correctness of such methods and procedures or the result when they are followed. The warranties of merchantability and fitness for a particular purpose are hereby expressly made nonapplicable.
  2. Our liability for any cause is limited to the cost of direct labor and material of product loss or directly damaged by our processing or two times our processing charges on such material, whichever is the lesser. Our charges are based on this limited liability policy. Liability greater than that outlined will be assumed by us only when so agreed in writing. In such event a higher charge may be made for our services.
  3. No claim for shortage in weight or count will be allowed unless made in writing and presented or mailed within ten (10) working days after receipt of materials by the customer or the customer’s consignee, provided however, a shrinkage of quantity in processing of five percent (5%) shall be allowed without charge or liability.
  4. Any material found, upon our inspection, to be improperly processed by us will be furnished without charge provided that:
    • ■ That notice of defect is given in writing within ten (10) days from the date of delivery,
    • ■ That we are given the opportunity to inspect the material or merchandise prior to return,
    • ■ That materials returned are in the same condition as when originally delivered by us.
    • ■ Processing or assembly of any such rejects by you or any other party shall constitute a waiver of any liability on our part.
  5. We assume no liability for any loss or damage to material while in transit to our factory, whether in vehicles owned by the customer or any third person acting in our or the customer’s behalf.
  6. In the event that results of metal finishing operations are unsatisfactory due to metal imperfections, changes in grade or composition of materials, manufacturing and/or fabrication imperfections, usage for which the plating or other finishing operation was not reasonably designed, and similar variables over which we have no control, the customer will be required to pay the contracted amount for the finishing operation performed.
  7. We reserve the right, at our opinion, to reject work or to make an extra charge for finishing any base metal below our agreed standard.
  8. We assume no responsibility for defective plating, anodizing, or other finish on materials previously plated or finished by others.
  9. We shall not under any circumstances be considered as an insurer of customer’s material and shall not be liable, regardless of cause, for loss by fire, explosion, theft, pilferage, vandalism, casualty or acts of God while such material is in our possession. The provisions of this section may be altered or modified by separate written agreement and any liability we assume will be covered by a separate charge for such coverage.
  10. Our payment terms are Net 30 days for accounts with approved credit. All payments must be in US DOLLARS. Parts will be received and shipped EXW, Rochester, NY.
  11. For special or experimental processing and finishing, our charges are not contingent upon the success of the work of the benefit derived therefrom by the customer.
  12. We reserve the right to make partial or installment deliveries, for which the customer shall pay at the contract price. Defective delivery or nondelivery under this contract shall be a severable breach and shall not give the customer the right to treat the entire contract as breached.
  13. Special tools, racks, and fixtures required for the performance of the work herein described which have been designed and/or built by Coating Technology Inc. shall remain our property whether or not the customer is charged with time and/or material in connection therewith.
  14. The customer agrees not to use or disclose any information to a third party that it now has or may acquire concerning racking, fixturing, chemical processes or procedures we use in our metal finishing. If the customer violates any of the terms herein provided, the customer shall pay the seller damages.
  15. Rack marks will be permissible and unless specifically directed otherwise and are left up to Coating Technology Inc.’s discretion as to the number, size, and location.
  16. In the event of customer’s cancellation of order, the customer shall reimburse us for the work completed and work in process and for tooling and engineering expenses incurred in connection with such order.
  17. All customer’s materials in our possession shall be subject to a general lien for all monies owed us by the customer, whether or not due or payable, and whether or not such monies are owed us for work, labor or services rendered, or materials or equipment used in connection with such material.
  18. During storage and transportation of customer’s material, customer’s containers used for delivery to Coating Technology Inc. shall be used for reshipment and any damage resulting from the use of such containers shall be at the customer’s rick. Should customer desire other packaging, we will charge for material and handling and will provide such service upon receipt of a written order.
  19. Unless otherwise specified, parts will be packaged in the same manner as received, using packaging materials supplied by the customer.
  20. CTI performs sample visual receiving inspections in accordance with ANSI Z1.4, Table 1, Level S-1, Zero defects. Non-conforming product will be identified and subject to customer disposition. Additional fees will apply to special or additional protocols such as 100% or reference magnification inspections.
  21. For customers with qualifying credit: 1st time orders invoiced at $2000 or less will ship upon completion with standard net 30 payment terms. Orders exceeding $2000 will require COD payment prior to order release. CTI accepts payment on 1st time orders prior to the completion of processing.
  22. All orders subject to an additional 1% Energy surcharge and 5% environmental surcharge. There is no charge for certification as it is included in the quoted price of an order. If customer requires deviation from original certification an additional charge of $25 may apply.
  23. Quoted ESTIMATED DELIVERY (ED) DAYS excludes Sat/Sun and holidays. Actual delivery will be established upon receipt of parts and all required processing information.
  24. Parts are processed in accordance with your P.O. requirements (not the quote request). Please include all applicable requirements on the P.O. including the revision level of all applicable specs (NADCAP requirement).
  25. All balances over 60 days old shall be considered delinquent and thereafter subject to a FINANCE CHARGE computed by a single monthly periodic rate of 1.25%.
  26. The provisions of the Uniform Commercial Code shall govern unless these Terms and Conditions provide to the contrary. All interpretation of the terms of the transaction between the parties shall be governed and construed in accordance with the laws of the State of New York.
  27. The provisions hereof constitute the entire agreement between the parties. Any changes, alterations, waivers, or modifications with respect either to the job performed or the terms of sale, or any other matter set forth herein must be in writing and signed by a duly authorized representative of our company. These terms and conditions shall apply to this and any future order or agreement for the processing of any materials.
  28. Quotations are open for acceptance thirty (30) days from issuance. After thirty (30) days, prices and terms are subject to change without notice, unless otherwise specified.
  29. All quotations, orders, or agreements, or modifications thereof, are contingent upon and subject to any and all occurrences beyond our control, including but not limited to strikes or boycotts (whether occurring at our factory, your plant or factory, the plant or factory of any supplier, either of the customer or of ourselves, or elsewhere), accident, thefts, fires, war, shortage of materials or equipment, casualty, or acts of God, and we shall not be liable for failure to perform any agreement for such causes.

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